Hi @Bodie,    Welcome to the Community!    We appreciate your interest with us!    By submitting an application through the TPG website or via a member of our sales team, TPG will arrange the transfer of the service on your behalf. Once your service is active, we recommend that you contact your provider to ensure that your account is finalised. You may also send your service address via private message so we can check which NBN service is available in your area.    Please don't hesitate to let us know should you have further queries.        Regards, Ahra_G ... View more