Hi @aaronmanho   I'm sorry to hear that you're still having the same trouble.   From what I can tell, the outage raised by NBNco was tagged as resolved at 10:23PM AEST last night (June 17). However, NBNCo raised a new outage report today at 3:14PM AEST. Based on the latest update posted 3:54PM AEST, they have dispatched a Field technician to check it further.   We still have our monitoring ticket opened. Once we have a confirmation that the outage has been resolved, you will be notified via SMS.   Regards, ... View more

Hi @jack3, we have checked the status of your service and it shows connected for more than a day now.   If you are still having issues with the service, please let us know so we can investigate further. Thank you. ... View more