Hi, after organise date and time with TPG the tech from NBN showed up a couple of hours earlier which was fine but it could not finish the job because he did not have the right key to access the MDF door. He suggested to call the BM. Called the BM and he told me that strata looks after the key. I have called strata finding a rude person on the other side telling me that only TELSTRA and OPTUS can get the key from them and any other provider have their own key. Sick of the situation I have involved my real estate agency that slowly slowly is giving me nonsense solutions . Other units in my building have tpg and they did not go through all this at all.This was the 23 rd of May, today still with no solution from both sides. Anyone else in the same situation? Thanks ... View more