Hi Shane, I've power cycled the NBN box but there is no change. I will PM you shortly. ... View more

Is there an estimated time on when the call will arrive?   EDIT: They just called. Thanks ... View more

We had one instance on Thursday afternoon where we experienced heavy packet loss. It lasted for 10 minutes before we disconnected and reconnected the NBN connection device from the phone socket, solving the issue. Apart from that, it has been stable. ... View more