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NBN FTTC dropouts

Moderator

Hi @fusionsydsouth,

 

I understand that our Engineering team has been in touch and another call is arranged on Wednesday for further discussion.

 

Should you require further assistance, please let us know.

 

Regards,

BasilDV

Level 1d
Who did they contact to arrange the Wednesday call? There was no call to our premises or my mobile.
Moderator

Hi @fusionsydsouth,

 

Our Engineers were able to speak with Agnes and discussed the case.

 

If you wish to change the contact person for the case, please send me a PM with your mobile number and complete name.

 

Regards,

BasilDV

Level 1d

That's fine. She'll pass the call on to me when it arrives.

Moderator

Let us know if we can be of further assistance, @fusionsydsouth. Thank you.

Highlighted
Level 1d

Is there an estimated time on when the call will arrive?

 

EDIT: They just called. Thanks