NBN FTTC dropouts

[BasilDV]

Hi @fusionsydsouth,

I understand that our Engineering team has been in touch and another call is arranged on Wednesday for further discussion.

Should you require further assistance, please let us know.

Regards,

BasilDV

[fusionsydsouth]

Who did they contact to arrange the Wednesday call? There was no call to our premises or my mobile.

[BasilDV]

Hi @fusionsydsouth,

Our Engineers were able to speak with Agnes and discussed the case.

If you wish to change the contact person for the case, please send me a PM with your mobile number and complete name.

Regards,

BasilDV

[fusionsydsouth]

That's fine. She'll pass the call on to me when it arrives.

[Anonymous]

Let us know if we can be of further assistance, @fusionsydsouth. Thank you.

[fusionsydsouth]

Is there an estimated time on when the call will arrive?

EDIT: They just called. Thanks