I pre-ordered NBN with TPG at my premises 12 months ago as NBN was becoming availble in my area. Throughout that time I kept getting delay notifications, however it appears in the meantime that my entire suburb, my neighbours (next door to me) and my entire street is connected to the NBN.. in fact I can see the cable overhead going to houses in my entire street... except my house. Makes no sense.. I looked again at the NBN website and my address has been delayed to June 2020, which I can't understand. My house is not a unit, there is no sub-division, its a single story extremely easy house to connect.. been around for 20-30 years with no significant strucutral change. I contacted NBN... they said they would respond in 5 days, and it's now been 8 days and nothing. I'm at the point of cancelling my NBN pre-order with TPG (not a fault of TPG of course.. well I don't believe it is...??) and moving to a wireless provider and avoiding NBN/TPG all-together. Can someone from TPG help me urgently? Otherwise I'll be left with no option but to go with a wireless provider that can provide me decent speeds. Regards, David NOTE: attached is NBN map of my general area.. ALL "purple" which means NBN available. If I were to zoom into my house... it's purple too.. yet not ready when all houses in my street are connected.
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