I think I may have posted in the wrong section so I'll post the issue here. Hi, NBN was installed today and I got the email stating the service had been activated. As TPG have had issues sending me the router, I've tried connecting the NBN modem directly to my pc with cat5e cable just to test the connection. However, I'm not getting an internet connection. My wired adaptor settings shows a gigabit max connection with packets going one way but not the other. When using the diagnostic tool I'm told there is no valid IP configuration. All 4 lights on the modem are green. I won't be home until later tonight but I'd like to know if there is a common solution to this issue. Thanks
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Hi, We have a technician coming out to install the NBN via HFC in our unit this week. I'd like to know if the wall socket we're using for our ADSL2 is acceptable or if another needs to be installed. 1. If another needs to be installed, where is the most appropriate place to have it installed? Landlord needs to be made aware before it gets installed. 2. If this socket is fine to use, do I need to buy anything else before the technician arrives? 3. I've just read somewhere that we could be charged a $300 fee as the first installers of NBN in our unit. Is this true? If so, we cannot afford this. I've attached a photo of the socket below Kind regards.
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