The TV I bought had an evolution kit option but Samsung phased them out in 2015, although they were originally promoted as being available until 2016. Samsung re-introduced them in 2018 after consumers who could not get the2016 evolution kit were refunded the cost of their TVs by consumer protection regulators in various countries. The evolution kit can be bought in Australia but I am unclear as to whether it is designed to improve connectivity problems. Frankly I think Samsung is over-rated and their call centre service is rpetty hopeless, staffed by operators who in many cases do not appear to have a clue what they're doing. I won't be buying another Samsung.
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Welcome to my world. I think the issue is Samsung, not the provider. I've had a Samsung Smart TV for about 4 years and I had this problem when I had ADSL and was using LAN wireless connection. Every time I had a drop out I had to turn off the TV, turn it on again and wait about 3 minutes before I could re-connect. I was really looking forward to the drop outs stopping when I got NBN earlier this month but disappointingly the problem is even worse now. SBS sometimes drops out every 5 minutes. The only difference is that now the TV sometimes re-connects on its own, but most times I still have to turn off the TV and turn on again to re-connect. It's a joke. However when I connect my laptop to my TV via a HDMI cable and connect my laptop to the internet wirelessly via my LAN I have no problems whatsoever. I was considering getting a booster or a powerline adapter to improve the signal but my IT consultant said not to bother, as it is an issue of incompatibility between the chips in modern modems and the TV.
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