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Archer VR16 dropping connection

skopedia
Level 2

Hi, Lately the router has been dropping connections quite often and wanted to check for firmware update please. 

Firmware Version:0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n Hardware Version:Archer VR1600v v1 00000000

 

1 REPLY 1
BasilDV
Moderator

Hi @skopedia 

 

Welcome to the Community!

 

We tried to search for your account using your community details to no avail.

We'd like to test your service aside from requesting to update the firmware of your modem/router in case there's a fault within the NBN line.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community

 

BasilDV