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Level 1a
Hi, looking for someone from TPG I can talk to about my account. Overseas so don't have phone accessibility.
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Good day, Cjrpblake1

 

Welcome to TPG Community! 

 

You may click this link: Customer Service and then on the bottom right of the page, you will see a pop-up for 'Live Chat"

 

If a Chat Representative is available, you'll get a response right away. 

 

chat.jpg

 

 

Please let us know how it goes. 

 

Cheers! 

 

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3 REPLIES 3
Highlighted
Moderator

Good day, Cjrpblake1

 

Welcome to TPG Community! 

 

You may click this link: Customer Service and then on the bottom right of the page, you will see a pop-up for 'Live Chat"

 

If a Chat Representative is available, you'll get a response right away. 

 

chat.jpg

 

 

Please let us know how it goes. 

 

Cheers! 

 

View solution in original post

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Level 1a
Please would like my bill to be processed again with the same card details
Highlighted
Moderator

Hi @Iwunze1977,

 

For customers who want to pay their bill, we have created these community articles, which may help in accessing the TPG My Account to process payment online.

We had a look at your account and we can see that the payment has been made.

 

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.