Why? What could be so urgent?
Unless there is a Telstra technician waiting at the door, I don't really need to be have my work day interrupted by TPG calling to say that they have no updates.
TPG has some weird ideas about what good customer service is.
We've heard back from the case manager handling your case and I've been advised that she is still awaiting feedback from Telstra. She will contact you tomorrow as soon as we get an update.