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Why cant I upgrade to unlimited plan when selecting change plans. It defaults to NBN plan and preorder that wont me in my area till April 2019
Hi @Russcoj,
Welcome to the community!
I was able to locate your account using your community details. We currenty do not offer Unlimited Data to Standalone ADSL2+ Service. If you wish to upgrade your service to ADSL2+ with home phone bundle with unlimited plan, I would love to arrange a call from one of our Account Specialists to asssist you.
Kindly PM me your best contact number and preferred time. In case you need a reference How do I private message (PM) in the community
Cheers!