ADSL2+ to NBN

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Frootluips
Level 2
I am currently on a ADSL2+ and Home Phone Bundle plan.

What is the process for pre ordering NBN plan on the 18 month contract?

What speeds can I expect? As I do not want to pay more for something I won't be getting.

And with the upgrade or downgrade of NBN plans - when will the next price change take effect?
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KarenC
Moderator
Hi @Frootluips,

What is the process for pre ordering NBN plan on the 18 month contract?

You can start with the pre order on this link: https://www.tpg.com.au/nbn

What speeds can I expect? As I do not want to pay more for something I won't be getting.

Plan downgrade and upgrade are free of charge so you can easily choose the best plan for you.
And with the upgrade or downgrade of NBN plans - when will the next price change take effect?

 

Upon completion of the change of plan, the new price will take effect.


 

View solution in original post

3 REPLIES 3
KarenC
Moderator
Hi @Frootluips,

What is the process for pre ordering NBN plan on the 18 month contract?

You can start with the pre order on this link: https://www.tpg.com.au/nbn

What speeds can I expect? As I do not want to pay more for something I won't be getting.

Plan downgrade and upgrade are free of charge so you can easily choose the best plan for you.
And with the upgrade or downgrade of NBN plans - when will the next price change take effect?

 

Upon completion of the change of plan, the new price will take effect.


 

View solution in original post

rheamasancay
Level 2
Would I still be able to use my current internet connection during the time of upgrade? Or will I totally be out of internet connection while waiting for the NBN?
Julien_M
Moderator

Hi, thanks for stopping by, no worries  there will be no interruption of your current service while waiting for the NBN to be activated.