Account Statement not displaying Mobile Phone services

[allenchen]

My Account Statement stopped displaying entries of mobile phone services from October 2021.

This is where I access the details: 

My Account -> Account Management -> Your Account Statement Last Financial Year.

The last mobile phone service entry I can see is September 2021.

Please advise where to see the new mobile phone service statements. I don't want to go into Invoices to find them one by one.

[Rica_R]

Hi @allenchen,

If you are not able to download the invoice, send me a PM with your TPG username or customer ID number to assist you accordingly.

[allenchen]

Hi Jhoey,

I am able to view invoices. But it takes a lot longer time to download one by one.

It would be good if the mobile phone invoices are included in the account statement just like last year before October 2021.