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Hi @Lilydales, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community
hi, I please check your inbox
We have received your PM and we have likewise replied to it asking for your best contact number so we can arrange one of our mobile specialists to contact you for assistance.
We'll wait for your reply. Thank you.
I have just replied, please check the inbox.
Thanks for confirming, @Lilydales.
Your concern has now been raised by one of our Mobile Specialists. Further updates will be provided via phone call or SMS.