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Hi @Roy,
Welcome to Community!
Unfortunately, we do not provide compensation in this instance. Whilst we endeavour to make the service available to customers 24 hours a day, 7 days a week, the service is not fault free and we cannot guarantee an uninterrupted service. There are many factors outside of our control which affect the services, such as but not limited to; the performance of third party suppliers and equipment and force majeure events.
We apologise for the inconvenience.
-Ahra_G