Billing

[asap12]

Hi,

I've received emails saying that my bank has rejected my bill payment, and I've updated my debit card details. Now under my current balance page it says I have no outstanding payment to be made. Does this mean the payment is being retried with the updated debit card?

[Riezl]

Hi @asap12 , we'd like to take a look at your account to make sure that there's no outstanding balance. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community