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Cancel wireless broadband

santosalvin
Level 2
How can i contact tpg without waiting for 30mins and cut the call. I want to cancel my account. Talking to a girl last monday said wait for around two minute but waiting for long and the call just cut. Never call me back
2 REPLIES 2
BasilDV
Moderator

Hi @santosalvin

 

We are saddened that you've decided to terminate your service.

 

We'll raise this with our Accounts team and have someone to get in touch to discuss the process.

 

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted tomorrow.

 

BasilDV

Shane
Moderator

Hey, santosalvin.

Just checking should you require assistance please update this thread.

Regards,


 

How can i contact tpg without waiting for 30mins and cut the call. I want to cancel my account. Talking to a girl last monday said wait for around two minute but waiting for long and the call just cut. Never call me back