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Cancellation of NBN

baker2481
Level 2

Hi,

I am currently on an 18month NBN50 plan. I am not receiving the service that I signed up for so I would like to cancel my account to change providers. 

How do I cancel my account?

I do not believe I should be charged any more fees by TPG as I am simply not receiving the product I signed up for so if you could also provide some information regarding any possible cancellation charges TPG will try to place on me, that would be great.

1 REPLY 1
RajenS
Moderator

Hi  baker2481,

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so I can look at your service