Hi, I spoke with someone from tpg 2 days ago about cancellation and the person said that she would cancel my plan and send me a email with everything but I’m awaiting the email and my plan cancellation until now, and also it was deducted from my account an amount that I don’t know what it is. Please I really need to cancel my plan as quick as possible. Thanks
I’m not sure if I received it, I just receive a message about an outage affecting my tpg service. Can you please confirm if is now cancel, and I would appreciate receive an email saying that is now cancel, thank you
You've been opted out on the outage notifications. Kindly check on your spam and junk folders to see if you have received the cancellation email confirmation.
