Cancellation

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Level 1b
Hi, I need to cancel my account as we have had some family issues that have required us to move home and there is already internet at the household. We are still in contract for 5 months and are wanting to know how to go about cancelling.
1 REPLY 1
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Moderator

Hi @Kowackoto 

 

Welcome to TPG Community!

 

We regret to hear that you've decided to cancel your TPG service.

 

We'd like to arrange a call from our Accounts team to discuss the process and to make sure that the request is coming from the account holder for the security of the account.

 

Please send me a PM with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV