Cannot access myaccount.tpg.com.au (error 403 forbidden)

[corradofiore]

Dear All,

I am overseas at the moment (Europe) and I can not access https://www.tpg.com.au/myaccount. When I log in from my connection, I get this bizarre error (consult with my administrator?!?):

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If I try to connect to the support page, I get another error:

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Lastly, if I connect through a VPN with an exit point in Australia, I get a "403 Forbidden" error page.

So my question is simply this:  how can I connect to myaccount.tpg.com.au?  How am I supposed to download invoices and issue payments if I can not access my account's dashboard?

Thank you,

Corrado Fiore

[Aubrey]

Hi @corradofiore, we're keen to take a closer look into this. 

Have you tried accessing the site from your phone using mobile data or a different connection? 

You can send your details to us via private message and we can also help out with the invoices and payments.

[neilthyer]

same problem from singapore still not resolved