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Cannot sign in to My Account

shuicchu
Level 2

Hi
I am unable to sign in to my account. 

Error: Oops! Sorry, the mobile number on your account is missing or invalid. Please call us on 13 14 23 for assistance. 

 

Can someone assist.
thankyou

3 REPLIES 3
adib_rahmang
Community Manager

Hey @shuicchu,

 

We're here to help. Have you tried using a browser to log in yet?

shuicchu
Level 2
Hi,
Unable to log in.
Same error as stated in original post.
adib_rahmang
Community Manager

Gotcha. Are you able to send us a private message?