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I use TPG Internet and I changed my payment method (Credit card --> Direct Debit) recently. Today, I found that it was charged twice ($64.99) for one month's fee. Please check it and reverse one of the transactions.
Hi @jaehushim
We'd like to have a better understanding of the situation and further review the account.
Shoot me a PM with your TPG username or customer ID number to assist you.
BasilDV