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Complaint - waiting for a refund for 9 months

Angeli
Moderator Moderator
Moderator
‎04-08-2022 02:29 PM

It will surely go through, @Iqbal12. Cheers! 

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Iqbal12
Level 3
Level 3
‎10-08-2022 08:09 AM
Well well well it has been 6th day since your last message of refund has come through.
No refund has been made yet.
I guess i misinterpreted 3-5 days it must be 3-5weeks In TPG's language ??
How your system work I just can't believe it.
Now we moved to 11 month for a refund and more than a month since I was told it will take 5-10 business days.
Seriously and ridiculously there is no system in place you guys are a rip off.
Every passing day feel more disgusted and frustrated the way it has dealt.
Why can't you just say when it is credit ?
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Iqbal12
Level 3
Level 3
‎10-08-2022 08:17 AM
My refund hasn't come through yet and end of today it will be 1 week completed from the day you message that refund will come through.
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Angeli
Moderator Moderator
Moderator
‎10-08-2022 02:57 PM

Hi @Iqbal12, 

 

Your refund is set to be issued via electronic fund transfer. We'll inform you soon via private message once EFT details are confirmed. We appreciate your patience.

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Iqbal12
Level 3
Level 3
‎12-08-2022 03:16 PM
Thank you finally I have just got it today.
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