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Difficulty in logging into TPG App

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lauriefaen1
Level 2

I have exactly the same issue. Works fine on browser but not on app.

Aubrey
Moderator

Hi @lauriefaen1, the My TPG app only supports NBN, TPG FTTB, and ADSL services.

 

If you are trying to login for your (4G/5G) Home Wireless Broadband or mobile account, these services are not supported by the app at the moment. In the meantime, you can manage your account at https://www.tpg.com.au/myaccount