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Hi Team,
I have yet to recieve the Email that gives me an offer for the speed boost after my 6 month speed boost expiers. i ahve recived the TXT message and was told to wait for the email.
The speed boost is set to expire on 24/08/21
Thanks
Denis
Hi @denist,
We'd be more than glad to check on this for you.
Any chance you can provide the SMS via private message in order for us to coordinate this with our Plan Change Team?
Thanks!
Ahra_G
Hi,
Just wondering why i never recieved a offer to retain the 250/25 plan, and only an email to inform me that i will be dropping back to 100/40 plan. Please advise if there are any offers, as i have been a loyal TPG Customer, otherwise will be looking elsewhere for better deals.
Thanks.
Denis