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FFS stop billing me and resolve you accounts dept.

hangtime
Level 2

YOU CANCELLED MY SERVICE IN APRIL because you no longer could deliver on the naked ADSL I've had for a decade. you canceled it removed the service but keep billing me.  even after you tell me it's been canceled and you will refund it.  you don't.  when I call I get nowhere, am I talking to ghosts? or where is this information drain going to ??????  lift your game and call me !!!. resolve this and STOP BILLING MY CARD FFS enough is enough... 

1 REPLY 1
Ahra_G
Moderator

Hi @hangtime

 

Let's sort this issue out for you. Please send in your Customer ID or username via private message so we can chase the team involved. 

 

Thanks! 

Ahra_G