Forget TPG account

SOLVED Go to solution
Nguyen1
Level 3
Hi,
I forgot my password for tpg account. The only thing i have with me now is username, user id, post adress. I dont remember my old email. I remember the phone number when i sign it up with tpg but i already changed to new number years ago.
Is it possible to recover the tpg account?
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Ahra_G
Moderator

Hi @Nguyen1

 

You can still recover the account so long as it is active and you still have access to the registered email address on the account. 

 

Have you tried doing the 'Forgot Password' option? 

 

Otherwise, send in the details of your account via PM so we can help with your concern. 

 

Thanks! 

Ahra_G

View solution in original post

2 REPLIES 2
Ahra_G
Moderator

Hi @Nguyen1

 

You can still recover the account so long as it is active and you still have access to the registered email address on the account. 

 

Have you tried doing the 'Forgot Password' option? 

 

Otherwise, send in the details of your account via PM so we can help with your concern. 

 

Thanks! 

Ahra_G

Nguyen1
Level 3
Hi, i already pm you