TPG Community

Nguyen1 · ‎28-03-2023

Hi, My internet just droped out. Someone pelase fix this as soon as possible. I am in emergency. Thank you

Nguyen1 · ‎21-12-2022

Hi, I plugged my modem in and the dsl light turned to solid green. However. The internet light doesnt flash. How can i fix this.

Nguyen1 · ‎21-12-2022

Hi, i just ordered my service yesterday. I am really in rush of needing internet in my home due to my university stuff. Can someone let me know when does ny service get activated?

Nguyen1 · ‎08-11-2022

Hi, I just wonder whether my suburb is eligible for the NBN100. I am currently on NBN50.

Nguyen1 · ‎02-11-2022

Hi, Thank you so much

Nguyen1 · ‎31-10-2022

Hi, Yeah sure, i will tell you guys once i reboot my router. I am busy now so i may reboot it this night. If that doesnot work with you guys, i will reboot it tomorrow. Thank

Nguyen1 · ‎31-10-2022

Hi, Before i posted a question on here. I had already rebooted the modem several time. But it still keeps at that downstream rate.

Nguyen1 · ‎31-10-2022

Hi, I changed to other sockets a week ago

Nguyen1 · ‎31-10-2022

Hi, I logged in my router i check that the downstream is just 24. But the plan i am on right now is NBN50. You guys mentioned that because of the cooper in the line, i only get around 34, which is still higher than what i have right now. Thank you

Nguyen1 · ‎31-10-2022

Hi, I try the other sockets and it seems to work. But after a while, it keeps getting disconnected. So i think the docket i am using right now is the best one. The others look quite old.

Nguyen1 · ‎31-10-2022

Hi, There are several sockets like that around the house but we dont use any of those, except the one for the router. You mentioned that the downstream is 24, which is way lower than what i am paying for. You guys said it should be around 34. Can you fix it? The speed problem affects the entire house, not only the granny flat. Thank you

Nguyen1 · ‎31-10-2022

Hi, I dont know what to do with the router. The router is plugged directly into the wall socket. There are several socket around the house as in the image attached

Nguyen1 · ‎30-10-2022

Hi, I am currently on the NBN50. But due to the copper in the line, the maximum speed i can get is around 34 Mbps. However, after constantly checking the speed connection throughout the day in several days, the maximum speed i can get is around 21 Mbps even when i only connect 1 device into the network. Do i have to do something with the router? or any ideas to fix it. Thank you

Nguyen1 · ‎23-10-2022

Hi, i already pm you

Nguyen1 · ‎22-10-2022

Hi, I forgot my password for tpg account. The only thing i have with me now is username, user id, post adress. I dont remember my old email. I remember the phone number when i sign it up with tpg but i already changed to new number years ago. Is it possible to recover the tpg account? Thanks

Nguyen1 · ‎15-10-2022

Hi, i cannot click on the link you provided. Can you resend it? Thanks

Nguyen1 · ‎15-10-2022

Hi, I have searched around and one of the results says that organizing an additional service from a broadband retailer is possible. I don't know whether TPG can set up an additional NBN service in the granny flat. Thanks

Nguyen1 · ‎15-10-2022

Hi, Thanks for your suggestions. I am not sure what type of connection is in the house because I am just a tenant and the landlord doesnot know any things about tech and stuff. The distance is quite far between the 2 premises. I forgot to mention that I don't want to share wifi with people in the main house. I also check the 4G and 5G options on your website which are not as strong as normal NBN plan. Can you suggest some other ways? Thanks

Nguyen1 · ‎14-10-2022

Hi, I just moved into the granny flat and want to get wifi connection there. The primary house already had an NBN connection. Can you suggest some solutions for me?

TPG Community

About Nguyen1

Internet drop out

Not connecting to internet

Service activation

NbN100

Re: Problem with NBN50

Re: Problem with NBN50

Re: Problem with NBN50

Re: Problem with NBN50

Re: Problem with NBN50

Re: Problem with NBN50

Re: Problem with NBN50

Re: Problem with NBN50

Problem with NBN50

Re: Forget TPG account

Forget TPG account

Re: Get NBN connection for granny flat

Re: Get NBN connection for granny flat

Re: Get NBN connection for granny flat

Get NBN connection for granny flat