How can I get a refund for my prepaid balance?

[thefusiion]

Hi there. I would like to request a full refund of my prepaid balance in my account. I have not been using it and I appreciate if you can assist in refunding back the balance. Thank you.

[Ahra_G]

Hi @thefusiion, 

Is this for a mobile or homephone service? Send us a private message and we'll go from there. 

-Ahra_G