How long does it take for my Home Wireless Broadband plan to be cancelled?

[PenguinDevs]

I had emailed cancel@tpg.com.au on 23/08/21 to cancel my Home Wireless Broadband that I was subscribed to. The day after (24/08/2021) I received a notification mentioning that my Order Termination was accepted and that another email will be sent once this request has been completed.

How long does it usually take for my cancellation to take?

[BasilDV]

Hi @PenguinDevs

Welcome to the Community!

The cancellation of the account depends on your requested date.

We tried to search for your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV