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How to confirm cancellation status

Ozmica
Level 3

I made a request for cancellation on 09/11/2023 using the online portal, but have not received an email or any formal confirmation that I have done so. So, how can I confirm it is going through?

3 REPLIES 3
BasilDV
Moderator

Hi @Ozmica 

 

We'd like to check on the status of your request.

 

Just send us a private message with your account details.

 

BasilDV

Ozmica
Level 3

 

 

Thanks.

 

BasilDV
Moderator

Hi @Ozmica 

 

Please send the details via private message as we don't recommend it being posted on a public thread.

 

BasilDV