I can't get log into my account. i never receive the security code needed.

[Hannarr]

This is just one issue i have. once i am able to log in then i have to try and get my bigger issue solved which i can't make or receive calls on my mobile.

[Ahra_G]

Hi @Hannarr, 

Let us have your TPG mobile number via PM in order for us to assist further. 

Thanks! 

Ahra_G

[RI]

TPG use the same service they used for covid updates back in 2020.

It looks like it also now sends the policy updates and payment updates as well — if you marked any of those as spam, or blocked the sender, the security code won't show up.

I accidentally stumbled across the blocked account in my phone in March and after unblocking it I started receiving security codes again.