I can’t send emails on my iPhone the message just sits in my outbox. IOS 14.5.1.

[Ointa]

IOS not sending emails. IOS 14.5. Message just sits in outbox. Any suggestions?

[BasilDV · Accepted solution]

Hi @Ointa

We've created an online support page that will provide you the correct Email configuration for Apple products.

Refer to this link: https://www.tpg.com.au/support/emailsetting

Let us know how it goes.

BasilDV

[Ointa]

The settings were at 845 instead of 25 in the server port. Had the same issue on the iPhone and iPad. I changed the 845 to 25 and now all is good working great.

[Ahra_G]

We're glad to know that it's all working now, @Ointa. 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app 

Thanks!