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I there I’m changing internet providers and I was wondering if I can keep my email address please

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mntado1
Level 2
 
1 ACCEPTED SOLUTION

Accepted Solutions
Aubrey
Moderator

@mntado1 We have edited your post for your security and privacy. 

 

We will have our accounts team to contact you via phone today regarding your cancellation and the conversion of your account to email only account. 

 

Regards. 

View solution in original post

4 REPLIES 4
Ahra_G
Moderator

Hi @mntado1

 

You certainly can keep your email address for a paid subscription. Send in  your username or email address via private message so we can arrange this for you. 

 

Thanks! 

Ahra_G

mntado1
Level 2

Evening Ahra_G, 
Thanks for your help with this matter my account name is ***** and the email address is *****@tpg.com.au. Any questions please feel free to contact me.

Aubrey
Moderator

@mntado1 We have edited your post for your security and privacy. 

 

We will have our accounts team to contact you via phone today regarding your cancellation and the conversion of your account to email only account. 

 

Regards. 

Aubrey
Moderator

@mntado1 The cancellation of your account is now in progress. We will have this monitored and once finalised, we will proceed with the conversion.

 

Cheers!