Live.vodaf

[Nonez]

My most recent TPG mobile bill is showing excessive data usage. The data usage appears to show frequent patterns of download every hour which looks very suspect. Can you please investigate this as TPG has charged me $50 for excessive data usage. In all long history a

Data usage appear to be used every hour.

Any ideas what cousing this

[Anonymous]

Hi @Nonez,

Welcome to the community!

I would love to help and pass this on to the relevant team for investigation.

Kindly PM me your account details (Customer ID or Mobile number associated with your account).

Cheers!

[Riezl]

Hi @Nonez, we are unable to locate an active account using the mobile number you have provided via private message. Can you send us another PM with the mobile service number or customer ID instead?