TPG Community

Ask, answer and talk about our products

Moving Home

Level 1

Hi,

we are moving home next week but I am not able to do it from TPG "My Account" as it alwalsy shows error when try to find my new address. - don't have that problem in the dashboard page, only happen in "My account".

 

Can someone please assist me to complete the moving? And also advise what will happen on my next bill?

 

Thanks

Brian

 

 

2 REPLIES 2
Highlighted
Moderator

Hi @as921122,

 

Welcome to TPG Community!

 

We've edited your post as it has your account username. Please avoid posting any personal or account information in public as it may compromise your security.

 

We'll arrange a call from our Relocation team to help you with the process. They'll be in touch with you today between 11AM - 12NN on the mobile number that we have on the account.

 

If you updated your contact details, please let us know so we could inform our team.

 

Kind regards,

BasilDV

Moderator

Hi @as921122,

 

Our Relocation team was trying to call you to no avail.

 

They've sent you an SMS to contact them at 1300865124 for assistance or reply with best callback time for them to try to contact you again.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV