Moving house

Highlighted
Level 1

 

I called over a month ago to move my NBN to my new address in Berwick as i no longer live in Wantirna SOuth.  I just realised that nothing has been updated on file and there is no mention of my new address.  I have also had multiple charges come out of my account which make no sense as well as no modem sent to the new address.  What the??  I need this sorted please as well as the errors on my account regarding Plan change....??  I didnt ask for that.  Please update!

2 REPLIES 2
Highlighted
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

Highlighted
Moderator

Hello Vaughan00,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download