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I called over a month ago to move my NBN to my new address in Berwick as i no longer live in Wantirna SOuth. I just realised that nothing has been updated on file and there is no mention of my new address. I have also had multiple charges come out of my account which make no sense as well as no modem sent to the new address. What the?? I need this sorted please as well as the errors on my account regarding Plan change....?? I didnt ask for that. Please update!
Hi there
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you
kind regards
Hello Vaughan00,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download