My email is banned from using SMTP AUTH due to previous abuse.

[jadetree]

Hello,

I have read the other posts about this problem and I have reset the password, but the problem is not fixed after two days.

I know what caused the problem and I suspect that this elevated the "fix" to a level where a password reset won't cut the mustard any more.  I have since rectified the root cause of the original problem.

Can someone please clear the spam block for me?  The email address is the main one that starts with ja

Thank you,

Adrian

[Anonymous]

Hi @jadetree , please send us a private message with the email address you're having issue with. To send a PM, please refer to this link: How do I private message (PM) in the community 

[jadetree]

Thank you for your help Reizl.  Everything is now working correctly.

[Anonymous]

Great! Let us know if we can be of further assistance. Cheers!