Welcome to the Community!
We're sorry to learn that you are having difficulties with the homephone service. I've found your account using your Community details and have seen that the issue is now raised to our Engineering Team and is currently investigated.
I'll ensure to provide you updates as soon as it becomes available.
We apologise for the inconvenience caused.
I've since checked the status of the raised fault to our Engineering team and have seen that the homephone issue is now fixed.
Despite the setback, we hope the resolution has helped in making the experience with TPG a bit better.
Should you require any assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support