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Hi
I have signed up with another carrier and would like to cancel my NBN service.
what is the process to follow, I am no longer under contract.
Thanks
Hi @Emok,
Welcome to TPG Community!
We regret to hear that you've signed up with another provider for your NBN service.
We'll arrange a call from our Accounts team to discuss the process further as they need to assess the account as well for security purpose.
Please shoot me a private message with your TPG username or customer ID number along with your preferred time and best number to be contacted.
How to send a PM? Click here.
Kind regards,
BasilDV