NBN cancellation

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Level 1b

Hi 

 

I have signed up with another carrier and would like to cancel my NBN service.

 

what is the process to follow, I am no longer under contract.

 

Thanks

1 REPLY 1
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Moderator

Hi @Emok,

 

Welcome to TPG Community!

 

We regret to hear that you've signed up with another provider for your NBN service.

 

We'll arrange a call from our Accounts team to discuss the process further as they need to assess the account as well for security purpose.

 

Please shoot me a private message with your TPG username or customer ID number along with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Kind regards,

BasilDV