TPG Community

Get online support

Need text verification but can't because I'm overseas

arvdanni1
Level 2

Hi @BasilDV ,

I'm overseas and need to turn on data roaming for my mobile so I can recieve text messages. I logged into my TPG account so I can turn on data roaming but it wants to send me a verifcation sms first to confirm identity (but I won't be able to recieve it). Can you help me fix this?

My account name is arvdXXXXX and account number is 1194XXXXXX

Please and thank you,

Arville Clores

2 REPLIES 2
Ahra_G
Moderator

Hi @arvdanni1

 

Let's get your Roaming service activated. Any chance you can send us a private message? 

 

Note: We've edited your post due to privacy,

 

Thanks! 

Ahra_G

arvdanni1
Level 2

Thanks for your quick reply! I have privately messaged you regarding my issue Smiley Happy