Need to login to my account whilst overseas and I cannot receive SMS from AUSTRALIA

[SepidPapillon]

Hi there,

I need to login to my account to change my plan due to my current situation. I did not active roaming and I believe I wont be received SMS even I did that. I'll explain in private message why. I checked other questions which are asked before and it seems if I can send my details through a private message, my problem may be resolved. could you please let me know to whom I can send my details. I tried to call but I cannot hear the options to continue due to a bad line. Many thanks.

SepidPapillon 

[Ahra_G]

Hi @SepidPapillon, 

Kindly send us a private message with your TPG account details so we can assist further. 

Thanks! 

Ahra_G

[asedek08]

I have the same problem and there is no such button exists for private message to be sent.

This is extremely not convient specially for a mobile service and when overseas, I had no issues withTelstra when I travel.

[Aubrey]

Hi @asedek08, we got your PM and responded to it.