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New pricing offer

Alles
Level 2

Hi I received this offer by email, how do I know whether it is genuine or a Phishing Email?

Thanks.

"

---------- Forwarded message ---------
From: TPG <no-reply@tpg.com.au>
Date: Wed, Feb 28, 2024 at 9:36 PM
Subject: Important: Pricing change to your TPG nbn plan
To: <alles@tpg.com.au>, <joseph.alles@gmail.com>

2 REPLIES 2
alanguide
Level 8

The rule I follow is never to click on any link on an email, especially a URL. If it is genuine it will be somewhere on TPG's website.

BTW,  did you mean to publicise your email address. If not, edit your post with  XXX@

Aubrey
Moderator

Hi @Alles, we've been sending out emails to our NBN customers about changes in NBN pricing. You can send us a private message with your account details and we'll look into the legitimacy of the offer you've received.