Over charged

Nikkileigh1994
Level 2
I'm am on the $70 a month unlimited internet plan. I have just been billed $120.06 why is this? I haven't received email or any information stating why either... charged
1 REPLY 1
Joseph_D
Moderator

@Nikkileigh1994 I think it's not $120.06.

 

I believe you changed your plan last month in the middle of a billing cycle.

 

The unused portion of the old plan was placed as initial or partial payment for the new or current plan, but the balance was not paid for.

 

Combine that balance with this month's bill will amount to your current charges.

 

Kind regards,

Joseph D