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Hi Lala,
I understand if you are unable to make a payment on time. However, if your preferred date of payment is after the current billing period, your billing cycle and bill date will change and there may be a service interruption due to payment delay since our service is a prepaid. If you wish to discuss this matter further, you can send your TPG account details privately.
How do I private message (PM) in the community
Regards,
Angeli